1. Operational Responsibility & Ownership Division
Legal and operational responsibility for tour execution is split strictly by package ownership:
- Genus Official Packages: Genus assumes full operational responsibility ONLY for packages created and operated directly by Genus.
- Partner Marketplace Packages: For third-party partner tour packages, the listed Partner Tour Operator is 100% legally and operationally liable for trip execution, hotel stays, transport, and safety. Genus disclaims all liability for partner operational defaults or service gaps.
2. Force Majeure & Weather Exceptions
Neither Genus nor Partner Operators shall be held liable for itinerary changes, cancellations, or delays caused by Force Majeure events, including natural disasters, weather emergencies, political unrest, airline cancellations, or government travel advisories.